Case Study

RBM Success Story

Enhancing Traditional Site Visits with Risk-Based Monitoring

To gain a competitive edge, one leading CRO is enhancing its traditional services with risk-based monitoring.


Sponsors are expressing increased interest in risk-based monitoring (RBM). Given the complexity of databases and spreadsheets, however, they have a hard time addressing RBM on their own. CROs that can offer this service are gaining a competitive advantage.


The CRO understood that the traditional site monitoring services it provided could be enhanced with centralized monitoring. It needed a comprehensive solution that could be up and running quickly and used with multiple data systems.


The CRO found its technology partner in Comprehend, and implemented the Centralized Monitoring module across two studies. Shortly thereafter, five more studies were brought on board and the solution is rolling out to more studies on a regular basis.


The CRO has been winning new deals by explaining how Comprehend’s technology adds value to the RBM process. The CRO’s RBM teams have been catching more of the things they need to catch, while doing a lot less manual work. Comprehend’s software automatically sends alerts when core and protocol-specific KRIs are showing cause for concern, so team members can spend their time quickly responding to identified issues before they turn into more serious problems.

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Primary Business
North Carolina
Annual Revenue
Trial Portfolio
12 Studies
26 Data Systems

“There really isn’t another tool that can send alerts based on threshold breaches. The Comprehend solution delivers exactly what we asked for and really matches well with our RBM philosophy.”

—Senior Director of Global Study Management

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