Case Study

CRO Oversight and Collaboration Success Story

Rethinking CRO Relationships

To avoid delays and cost overruns, one global biopharmaceutical company realized it had to do better when it came to CRO oversight.


The sponsor sought out a system that could provide real-time access to operational data in one place. The sponsor chose Comprehend’s ClinOps Insights for CRO Oversight and Collaboration and Centralized Monitoring modules.


Poor data visibility, slow data reporting, and uncertainty about agreed-upon terms and quality plans were straining the sponsor’s relationship with its CROs. Information was siloed in nine different systems across three vendors, and missed milestones regularly increased risk and added unnecessary costs.


Because the sponsor lacked the internal resources to create its own solution, executives looked at three outside vendors. Comprehend was selected to run a project that integrated data into a common data model and used pre-built analytics to quickly identify issues.


The new transparency enabled a more efficient use of resources and resulted in a more collaborative relationship between the sponsor and its CROs. Adverse events and protocol deviations were managed more quickly, performance improved, and CRO change orders decreased.

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Primary Business
Annual Revenue
Trial Portfolio
4 Studies
3 CROs
9 Data Systems

“Comprehend provided the insights required to manage risk thresholds, ensure compliance, and meet timely study milestones. We’re now in a much better position to collaborate with multiple CROs for better results as we bring important new treatments to market.”

—VP of Clinical Operations

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